Hemang Champaneria

Notes

• On leading by listening

  The people closest to a problem usually see it first. Listening is not a pause before the work of leading. It is the work.

• On keeping a small operation steady

  Most small operations strain when the ordinary work is sloppy. A few simple habits do more than a complicated plan.

• On community

  Community is built in ordinary ways: keeping a promise, noticing who needs a hand, and giving time.

• On making time for real work

  It is easy to stay busy and still postpone the work that matters. Real work needs unbroken time, and a decision to protect it.